Frequently Asked Questions (FAQ) – CubaOutings

What is the cancellation and reservation change policy?
If you need to cancel or modify your reservation, please notify us at least 48 hours in advance. Policies vary depending on the type of tour, so we will provide you with detailed information at the time of booking.

What types of tours does CubaOutings offer?
CubaOutings offers a wide range of customized tours in Cuba, including historical tours of Havana, nature excursions in Viñales, visits to paradisiacal beaches like Varadero, and cultural experiences in cities like Trinidad. We also offer unique tours to explore authentic, rural Cuba.

Can I customize my travel itinerary?
Yes! All of our tours are fully customizable. At CubaOutings, we work with you to create a tailored itinerary that fits your interests, whether it’s culture, history, nature, or relaxing on the beaches.

Is it necessary to book in advance?
We recommend booking in advance to secure your spot, especially during peak season. However, we do accept last-minute reservations depending on availability.

What does the tour price include?
The price of our tours includes private transportation, experienced tour guides, entrance fees to attractions, and, in some cases, lunch or dinner. Details of what is included will be provided when you book.

Does CubaOutings offer airport transfers?
Yes, we offer private transfers to and from airports in Cuba. You can coordinate your pickup and drop-off directly with us for your convenience.

Is a tour guide mandatory?
Yes, all our tours include tour guides who are experts in Cuban culture and history. We guarantee a more enriching and personalized experience thanks to their knowledge.

Can I pay by credit card or PayPal?
Yes, we accept credit cards, PayPal, bank transfers, and cash payments. We will provide you with all options at the time of booking.

Does CubaOutings organize tours for large groups?
Yes, we can organize tours for large groups, whether family, corporate, or friends. We customize activities and services so that everyone in the group enjoys a memorable experience.

When is the best time to travel to Cuba?
The best time to visit Cuba is between December and April, when the weather is cooler and drier. However, each season has its charm, and we can help you choose the date that best suits your needs.

Does CubaOutings offer all-inclusive packages?
Yes, we offer all-inclusive packages that cover accommodations, meals, transportation, and tours. These packages are designed to provide you with a complete and worry-free experience during your stay in Cuba.

How can I make a reservation with CubaOutings?
You can make a reservation through our website or by contacting us directly by phone or email. We will work with you to plan your itinerary and ensure you have a perfect experience in Cuba.